Refund policy

Here's a professional Refund & Return Policy for Furnisco.com:

Refund & Return Policy

At Furnisco.com, we take pride in delivering high-quality furniture to our customers. To ensure a smooth and hassle-free experience, please review our refund and return policy below.

1. Eligibility for Refund & Return

We offer a 100% refund or replacement only in the following cases:

  • Manufacturing Defects: If the product received has a clear manufacturing defect.
  • Damage During Shipping: If the product arrives in a damaged condition due to transit issues.

To process a refund or replacement, customers must:

  • Notify us within 48 hours of receiving the product.
  • Provide clear images/videos showing the defect or damage.
  • Ensure the item is unused and in its original packaging.

2. Non-Refundable & Non-Returnable Items

We do not accept returns or offer refunds in the following cases:

  • Change of mind after purchase.
  • Wrong product ordered by the customer.
  • Slight variations in color, texture, or wood grain due to natural materials.
  • Improper handling or damage caused after delivery.

3. How to Request a Refund or Return

To request a refund or return, please contact us via:

Our team will review your request and provide further instructions.

4. Refund Processing

  • If approved, refunds will be processed within 7-10 business days to the original payment method.
  • If a replacement is required, we will arrange for pickup and delivery at no extra cost.

We appreciate your understanding and cooperation in ensuring a seamless shopping experience with Furnisco.com.

For any further assistance, feel free to reach out to our customer support team.